| Model Number |
X SERIES |
| Medical Device Problem Code |
Unexpected Shutdown (4019)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Zoll medical corporation has not received the device for evaluation and this complaint is still under investigation.
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Event or Problem Description
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Complainant alleged that during biomed testing, the device inappropriately shut down.Complainant indicated that there was no patient involvement in the reported malfunction.
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Additional Manufacturer Narrative
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Zoll medical corporation evaluated the device and the device performed to specification.The customer's report was not replicated or confirmed.The device was put through extensive testing including bench handling, power cycling, and functional stress testing, using a known good test battery without duplicating the report.The device was recertified and returned to the customer.Review of the device log showed on (b)(6) 2024 there was an occurrence of a shutdown warning which was preceded by several low battery messages.The log did not show any evidence of a device malfunction.The x series operator's guide, under guidelines for maintaining peak battery performance states: "always carry at least one fully charged spare battery.If no other source of back-up power is available, two spare batteries are advisable.Rotate spare batteries routinely.The charge level gradually diminishes in a battery after it is removed from the charger even if it is not used.Regular battery rotation helps to avoid incidents where a low battery condition is encountered because the battery has not been recharged or used in more than 30 days." analysis of reports of this type has not identified an increase in trend.
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Search Alerts/Recalls
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