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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.If the information is unknown, not available or does not apply, the section/field of the form is left blank.H10 additional narrative: h6: photo investigation: the photo was returned to depuy synthes for evaluation.The depuy synthes team conducted a visual inspection of the returned device image.Visual analysis of the photo revealed that the 5.0mm cann val screw optilink(tm)/55mm had no signs of issue.Photo partially shows a screw in a clear pouch bag labeled for a 42.231.665 screw.However, as the device is not clearly visible, a packaging defect cannot be confirmed.H3, h6: a product investigation was conducted.The screw was returned to depuy synthes for evaluation but the packaging was not returned.The depuy synthes team conducted a visual inspection of the returned device.Visual analysis of the returned sample revealed that device returned was product code 42.231.655, lot 132p018 which is different than the product code and lot, 42.231.665, lot 3266p86, seen on the label in the photo provided at the time the complaint was reported.The only portion of the screw visible in the photo was the silver tip.As the tip on both the reported screw and the one received are silver, it is not possible to confirm the screw received is the one whose tip is visible in the photo.The manufacturing records for both lots were reviewed and the manufacturing dates are approximately 18 months apart; july 1, 2021 for 42.231.655, lot 132p018, and january 30, 2023 for 42.231.665, lot 3266p86.The review also fully reconciled the documented quantities for both lots.A dimensional inspection of the returned screw confirmed it was the 42.231.655 as etched on the screw.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.The overall complaint cannot be confirmed as the screw was returned without the packaging and a review of the manufacturing dates of the screw reported and the screw received are over 18 months apart.There is no indication that a design or manufacturing issue has caused the complaint condition and hence the root cause cannot be determined.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.H3, h4, h6: device history record (dhr) review conducted: part number: 42.231.655 lot number: 132p018 manufacturing site: mezzovico release to warehouse date: 01 jul 2021 a manufacturing record evaluation was performed for the not sterile finished lot number, and no non-conformances were identified.Device history record (dhr) review: part: 42.231.655 synthes lot:3266p86 supplier lot: n/a release to warehouse date: feb 06 2023 manufactured by: synthes gmbh no ncrs were generated during production.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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