| Catalog Number |
08057974190 |
| Medical Device Problem Codes |
Unable to Obtain Readings (1516); Low Test Results (2458)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/21/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The cobas c 503 analytical unit serial number was (b)(6).The investigation is ongoing.
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Event or Problem Description
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There was an allegation of a questionable lithium result from the cobas c 503 analytical unit.The initial result was 0.1 mmol/l with a data flag and was reported outside of the laboratory.The result did not match the patient's history and the sample was repeated.The repeat result was 2.3 mmol/l and was believed to be correct.
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Additional Manufacturer Narrative
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Medwatch fields a2, a3, a4, b7, and d10 were updated.
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Additional Manufacturer Narrative
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The field service engineer checked the analyzer and did not find a cause.As the customer was unable to provide further information, a definite root cause analysis was not possible.The investigation did not identify a product problem.The issue was consistent with a pre-analytical handling issue at the customer site.The customer was using a shorter centrifugation time than what is typically recommended by tube manufacturers.Correct pre-analytic sample handling is within the customer's responsibility.There is no evidence to suggest a malfunction of the device.
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Search Alerts/Recalls
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