| Model Number |
N/A |
| Medical Device Problem Code |
Material Integrity Problem (2978)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/23/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that during a procedure, the targeting guide's tooth was damaged.No harm to the patient occurred and no fractured pieces were retained.Due diligence is in progress and no further information is available.
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Additional Manufacturer Narrative
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(b)(4).G2.Report source: south africa.Customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.Multiple mdr reports were filed for this event, please see associated reports: 0009613350-2024-00111.
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Event or Problem Description
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Diligence is completed and no further information on the reported event has been provided.
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Additional Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.The following sections were updated/corrected: b4, g3, g6, h2, h3, h6, h10, h11.No products were returned to the post market surveillance team for examination.However, three images and one video were provided.The video provided shows the targeting guide and confirms the reported event of a damaged/deformed "tooth" of the guide.A review of the device manufacturing records confirmed no abnormalities or deviations that could be related to the reported event.Review of the complaint history identified additional similar complaints for the reported item and the part and lot combination.Complaints are monitored per complaint trending process in order to identify potential adverse trends.Based on the available information, the reported event can be confirmed.A definitive root cause could not be determined.
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Search Alerts/Recalls
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