| Catalog Number |
150003 |
| Medical Device Problem Codes |
Fracture (1260); Defective Component (2292); Component Missing (2306); Battery Problem (2885); Detachment of Device or Device Component (2907)
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| Health Effect - Clinical Codes |
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/01/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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B3.Date of event: unknown.No information has been provided to date.E3.Initial reporter occupation: operations support specialist.Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.
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Event or Problem Description
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It was reported that there was physical damage to the battery well and two missing knobs.There was unknown patient involvement and unknown patient harm/adverse event reported.
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Additional Manufacturer Narrative
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H3 and h6.Codes: updated.Device evaluation: customer reported that the device had physical damage to the battery well and was missing two knobs was verified during visual inspection.The cause was due to mishandling of the device.The battery compartment and knobs were replaced to correct the problem.Device passed all functional tests after the repairs.The product's history records were reviewed and there were no non-conformances nor service-related issues that would have resulted in the reported complaint.
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Search Alerts/Recalls
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