| Catalog Number |
8065751762 |
| Medical Device Problem Code |
Key or Button Unresponsive/not Working (4063)
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| Health Effect - Clinical Codes |
Corneal Edema (1791); Visual Disturbances (2140)
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| Date of Event |
02/29/2024
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.The manufacturer internal reference number is: (b)(4).
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Event or Problem Description
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A healthcare professional reported that footswitch no longer worked and displayed error code during cortex step and ophthalmic operating console had irrigation/aspiration issues, so surgeon had to do manually during cataract surgery and put a suture on the cornea (eye unknown) of the patient.The surgery was completed on the same day with a delay of one hour.The patient also experienced corneal edema and suture associated astigmatism.The current condition of the patient was improving from the reported events.
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Additional Manufacturer Narrative
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The company representative was able to help the customer resolve the issue remotely.There was no testing of the footswitch nor console on-site, for this issue.Based on the information obtained, the root cause of the reported event is inconclusive.A non-conformance based review of the serial number was performed and did not reveal any potential contributing factors to the reported complaint.A manufacturing device history record (dhr) review was performed prior to product release to ensure that the product was manufactured in compliance with the device master record.Based on the assessment, the product met release criteria.A review for complaints reported against this serial number was performed.No similar complaints were reported for the product serial under investigation.Based on the information obtained, the root cause of the reported event is inconclusive.Manufacturer will continue to monitor data for evidence of adverse trending and take further action, as appropriate.The manufacturer internal reference number is: (b)(4).H.10 reflects all related report numbers associated with this product event that have been submitted at this time.
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Additional Manufacturer Narrative
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Additional information was provided in sections d4, h.6., and h.11.There was no servicing available for review, for this reported issue.There was no product returned for testing on this investigation.Based on the information obtained, the root cause of the reported event is inconclusive.A non-conformance based review of the serial number was performed and did not reveal any potential contributing factors to the reported complaint.A manufacturing device history record (dhr) review was performed prior to product release to ensure that the product was manufactured in compliance with the device master record.Based on the assessment, the product met release criteria.A review for complaints reported against this serial number was performed.No similar complaints were reported for the product serial under investigation.Based on the information obtained, the root cause of the reported event is inconclusive.Manufacturer will continue to monitor data for evidence of adverse trending and take further action, as appropriate.Similar incident/event data was collected for the associated reported events.Quality assurance will continue to perform periodic monitoring for evidence of adverse trending and take further action as appropriate.The manufacturer internal reference number is: (b)(4).H.10 reflects all related report numbers associated with this product event that have been submitted at this time.
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Search Alerts/Recalls
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