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A user facility medwatch report (#4913020000-2023-8004) was received on 02/26/2024 reporting hole in pack prior to opening, suction punctured through outer packaging.The actual sample was not returned for evaluation and no lot number was provided.Root cause: possibly rough handling, during casing, or shipping from an unknown source.The following corrective actions have been taken by deroyal: this issue has been reviewed with the room supervisors due to no lot number being provided.Additional guidance was given to manufacturing to indicate that this product has had a report of hole in back table cover to increase scrutiny during the assembly and casing process.An inventory check of the tray was made by deroyal, a total of 8 trays of the 89-10501 lot 60124321 were inspected, and no discrepancies were identified during the inspection.This investigation is complete at this time.No further information is available at this time.We will provide follow-up report if additional information becomes available.
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