| Model Number |
9735668 |
| Medical Device Problem Code |
Application Program Freezes or Fails to Launch (4031)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/11/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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Medtronic received information regarding a navigation system being used during a functional endoscopic sinus surgery (fess) procedure.It was reported that the screen would become unresponsive when trying to navigate the suction instrument.It was unknown if the crosshairs went red.It was noted by a manufacturing representative (rep) that they thought all the suctions navigated but with one the screen would become unresponsive.It was noted that the rest of the instruments navigated fine.There was no surgical delay and no impact on patient outcome.
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Additional Manufacturer Narrative
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Continuation of d10: product id; 9735670, (serial: (b)(6)).Section d references the main component of the system.Other medical products in use during the event include: product id: 9735736 (software version: 2.1.0) h3, h6).No parts have been returned to the manufacturer for analysis.Applicable codes: b17, c20, d15.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Additional Manufacturer Narrative
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H2-3) a manufacture representative went to the site to test the navigation system.No hardware parts were replaced and the system pe rformed as intended.Codes: b01, c19, d14 medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Additional Manufacturer Narrative
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H3, h6: software data was received by the manufacturer for analysis.It was suspected the cleared user-facing low performance warning might have caused the reported behavior.However, the information provided was insufficient to determine whether a software anomaly contributed to the reported behavior.Previously reported codes b01, c19, and d15 are applicable.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Search Alerts/Recalls
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