| Model Number |
8668 |
| Medical Device Problem Code |
Device Dislodged or Dislocated (2923)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/01/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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On (b)(6) 2024 getinge became aware of an issue related to the 86-series washer disinfector, with the model name 8668.It was alleged that there were loading issues.The getinge service technician visited the site and found that cart had fallen of the loading trolley to the ground.It was caused by a mechanical failure on the loading trolley.The trolley was repaired and the unit was handed back to the customer in a fully working condition.There was no injury or damage reported, however we decided to report the issue based on a potential as carts falling off the trolley could bring a hazardous situation for the operator and lead to serious injury if the situation was to reoccur.
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Additional Manufacturer Narrative
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Additional information will be provided following the conclusion of the investigation.
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Event or Problem Description
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Manufacturer's reference number: (b)(4).
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Additional Manufacturer Narrative
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On march 1st, 2024 getinge became aware of an incident that happened on the loading trolley working with the 46- series washer disinfector, with the model's name 46-4 and serial number (b)(6).The washer disinfector was manufactured on april 21st, 2017.The reported issue is related to the cart fall on the washer disinfector model 8668 due to a mechanical failure on the loading trolley.This issue could potentially lead to serious injury; however, we have not received any signs of any health consequences related to found issue.Based on the investigation and information provided in the incident report, at the time of the incident the device wasn¿t working according to the specification.The trolley dockings were broken and thus not fit for use; the pin had been stuck on the unloader.This caused an issue with falling cart on washer disinfector 8668.According to service manual for getinge freestanding loading and unloading conveyor (6001392602_serv_fslc_fsuc_en_revg), the technician is responsible for checking pin in every preventive maintenance.The importance of reading the manual, understanding the machine and taking action in accordance with the instructions is crucial for achieving the correct function of the devices.There were a two system failures which indicates that the service might not have been done according to the service manual.Trend review of customer product complaints with the same issue involved on this type of devices reported within the last 5 years was performed but did not provide any signals that would warrant further scrutiny.When the incident occurred, the product was directly involved.The device was not being used for treatment or diagnosis of the patient.We currently do not have any information that would warrant further action towards the device manufacturing or devices on the market, however as per our complaint handling processes will continue to monitor the customer experiences with the devices for any future information.
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Search Alerts/Recalls
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