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Section d product information has been updated, as well as g1 manufacturing site and g4.Na and k calibration was last performed on 24-feb-2024 and was acceptable.The qc recovery data provided was acceptable.There was no indication of a reagent performance issue.The alarm trace showed multiple ise noise, ise internal reference, and calibration alarms on the day of the event.The field service engineer (fse) cleaned the electrode compartment, primed the analyzer, lubricated latching mechanism, and performed ise checks, calibration, and qc successfully.The service maintenance actions performed by the fse resolved the issue.No further issues were reported after the service visit.
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