| Medical Device Problem Code |
Fluid/Blood Leak (1250)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An investigation is currently underway.Upon completion, the results will be forwarded.
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Event or Problem Description
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The customer reported an issue regarding the use of the safety needle and stated "ampule bags/pfs/vial leaks." the product information was not provided.
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Additional Manufacturer Narrative
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Samples were not received for the investigation.A device history record review could not be performed because a lot number was not received with the complaint.Because a sample was not returned, we were unable to perform a follow up investigation to include functional and visual evaluations to confirm the reported issue and determine the root cause, therefore a corrective action is not applicable at this time.If a sample is received at a later date, this complaint will be reopened for further investigation.This complaint will be used for tracking and trending purposes.
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Additional Manufacturer Narrative
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Additional event information was received from the customer on 09jun2024 therefore section b5 was updated.H6 health effect - impact code was also updated.
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Event or Problem Description
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The customer reported an issue regarding the use of the safety needle and stated "ampule bags/pfs/vial leaks".On 09jun2024 the customer provided additional information stating that after the injection, the nurse noticed that the syringe had melted at the screw thread.The nurse therefore declared that a large quantity of the product had leaked out and had not been injected.The patient did not receive another injection: he is under observation and will receive tablets if necessary.Possible item code 8881850215, 8881850310.Possible lot number 004115, 113789.
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Additional Manufacturer Narrative
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Based on additional information received on 11oct2024, the following sections were updated or answered: d1 brand name; d3 manufacturer name and address; d4 unique identifier (udi) #; d4 expiration date #; g4 pma/510(k)number.At this time, our investigation is currently still underway.Upon completion, the results will be forwarded.
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Additional Manufacturer Narrative
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The device history record was reviewed and indicated that the product was released accomplishing all quality standards.Pictures were received, and the reported issue was observed.However, a definitive root cause could not be determined at this time.We will continue to monitor related reports to determine if additional actions are necessary.
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Search Alerts/Recalls
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