| Catalog Number |
09127127190 |
| Medical Device Problem Code |
False Positive Result (1227)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
04/05/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The serial number of the customer's e 801 is (b)(6).The patient samples are not available for investigation.Patient 1's new sample was requested for investigation.The investigation is ongoing.
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Event or Problem Description
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The initial reporter received questionable hbsag confirmatory elecsys results from two patient samples tested on the cobas e 801 module.The reporter stated that the patients are considered to be negative for hepatitis b.Sample 1: on (b)(6) 2023: patient 1: the hbsag confirmatory result was 50.500% (positive).The result of the hepatitis b virus polymerase chain reaction: hepatitis b virus - deoxyribose nucleic acid (hbvpcr: hbv-dna) test was "not detectable".On (b)(6) 2023: the hbsag confirmatory result was 21.200% (positive).Sample 2: on (b)(6) 2023: the hbsag confirmatory result was 28.500% (positive).
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Additional Manufacturer Narrative
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The investigation reviewed the calibration and quality control results.The results were within specifications.The cause of the event could not be determined as the patient samples were not available for investigation.The investigation did not identify a product problem.
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Search Alerts/Recalls
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