| Catalog Number |
09127127190 |
| Medical Device Problem Code |
False Positive Result (1227)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/27/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The serial number of the customer's cobas e 801 analytical unit is (b)(6).The investigation is ongoing.
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Event or Problem Description
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The initial reporter received a questionable hbsag confirmatory elecsys result from one patient sample tested on the cobas e 801 analytical unit.The questionable result was not reported outside of the laboratory.The result of hbsag confirmatory test was "reactive".The patient sample was sent to another laboratory.The hbsag result from the other laboratory was "negative".
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Additional Manufacturer Narrative
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The investigation reviewed the last calibration performed on (b)(6) 2024; the results were within specifications.The investigation reviewed the qc recovery; the results were within +/- 2 standard deviations (sd).There was no indication of a performance issue with the reagent.The customer stated that the event only occurred with one patient sample.Based on the information provided, the investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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