| Model Number |
48-40-00Z |
| Medical Device Problem Code |
Pumping Problem (3016)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/01/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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Livanova deutschland received a report that a s5 pump gave a 'motor monitoring /control failed' error message during procedure.Pump was working and the customer could clear the error message, but it returned every 15 minutes.There was no patient injury.
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Additional Manufacturer Narrative
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A.1.-a.5.There was no patient involvement.H10: livanova deutschland manufactures the s5 pump.The incident occurred in (b)(6).Livanova initiated an investigation.If any additional information pertinent to the reported event is received, it will be provided in a supplemental report.
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Additional Manufacturer Narrative
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A livanova field service engineer was dispatched to the customer site and was able to duplicate issue.To solve the issue, pump head and hkr board were replaced and all system flashed to be compatible.The device was tested and returned to customer.If any additional information pertinent to the reported event is received, it will be provided in a supplemental report.
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Event or Problem Description
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See initial report.
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Additional Manufacturer Narrative
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H11: the involved computer board (hkr) was not retained for a deeper investigation for the following reason: no short-term or long-term trends have been detected for the reported type of failure; reportedly, no patient impact occurred; similar previous instances of the failure were reported and already investigated, finding the possible causes that, depending on the specific occurrence, caused the issue.Complaints database analysis revealed no similar event since unit installation in 2023.Based on the collected information, the root cause of the reported event can be trace back to a defective computer board (hkr).Failure of electronic boards can be related to multiple and not deterministic factors such as exposure to heat, dust and moisture, accidental impact (drops and falls), and power overloads/surges but also to variability of micro subcomponents.
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Event or Problem Description
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See initial report.
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Search Alerts/Recalls
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