| Catalog Number |
RTL160147 |
| Medical Device Problem Code |
Thermal Decomposition of Device (1071)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/20/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The plant investigation is in process.A supplemental mdr will be submitted upon completion of this activity. .
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Event or Problem Description
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A user facility¿s biomedical technician (bmt) reported to technical support that dry acid mixer had a burned control board.Upon power up, there was a burning smell and it was found that the control board was burnt.There was no harm to any patients or individuals because of this malfunction.The complaint device is not available to be returned to the manufacturer for evaluation.Multiple attempts have been made to contact the customer to obtain additional information related to the reported event.At this time, no additional information has been provided.Should additional information become available, the file will be updated accordingly.
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Additional Manufacturer Narrative
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Plant investigation: no parts were returned to the manufacturer for physical evaluation and an on-site evaluation was not performed by a fresenius field service technician (fst).A records review was performed on the reported serial number.An investigation of the device manufacturing records was conducted by the manufacturer.There were no non-conformances, or any associated rework identified during the manufacturing process which could be related to the reported event.In addition, the device history record (dhr) review confirmed the results of the in-progress and final quality control (qc) testing met all requirements.The reported event has been confirmed.
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Event or Problem Description
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A user facility¿s biomedical technician (bmt) reported to technical support that dry acid mixer had a burned control board.Upon power up, there was a burning smell and it was found that the control board was burnt.There was no harm to any patients or individuals because of this malfunction.The complaint device is not available to be returned to the manufacturer for evaluation.Multiple attempts have been made to contact the customer to obtain additional information related to the reported event.At this time, no additional information has been provided.Should additional information become available, the file will be updated accordingly.
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Search Alerts/Recalls
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