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It was reported that the bd syringe 1ml st bulk convenience pak leaked.The following information was provided by the initial reporter: "we are currently experiencing multiple leaking syringes with two lot numbers." we have received the below product problem report.Stevens ref # pc (b)(4) has been assigned to this issue.Upon completion, please provide a quality investigation letter detailing your findings.Please advise on next steps for quality investigation and customer resolution: ________________________________________ product problem report product information product code: 309701 product description: syringe hypo 1cc l/s conv pack && bulk ster bx/25 lot/serial #: (b)(6) expiry date: 2027-10-31 problem information we are currently experiencing multiple leaking syringes with two lot numbers.Occurrences: recurring reporter information reporter name: xxxxxx reporter position/department: material mgmt reporter phone: xxxxx reporter email: xxxxx@wrha.Mb.Ca site information xxxxxx sample information incident samples: yes -pending qty representative samples: yes- pending qty no adverse event reported ------------------------------------------- please find attached product complaint(s) for your investigational action for resolution, awareness and or replacement: scmss (internal) complaint #: (b)(4).Product name: syringe, iv sterile 1 ml product code & lot # (if available): 309701 lots #(s): 3212533/2321369 site: concordia hospital/pharmacy materials management contact at the site: xxxxx vendor/industry partner: 1.Respond to everyone included in this email-all communication until resolution of investigation.2.Include scmss (internal) complaint number for reference in all communication 3.Contact site mat man (cc¿d here) directly for any questions concerning complaint details and/or returning of samples for investigation.If questions are clinical in nature- mat man to contact confidential-identified plaintiff for requested answers and forward to vendor.Materiel management: please keep all defective product(s).Please consult with vendor to validate if they accept contaminated products and/or if they require the return in a hazardous bag.If the contaminate is available only [e.G.Item discarded], please send a photo of the contaminate.Please follow site policy related to safe handling of contaminated products/goods.If product was involved in a critical incident, please have manager contact legal for assistance with any inquiries from vendors/industry partners concerning either the patient and or defective product in question.
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