| Catalog Number |
03263991190 |
| Medical Device Problem Codes |
Incorrect, Inadequate or Imprecise Result or Readings (1535); Output Problem (3005)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/06/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The crep2 reagent expiration date was not provided.The cobas integra 400 plus serial number was (b)(6).The investigation is ongoing.
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Event or Problem Description
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We received an allegation about discrepant results for 2 patients samples tested with crep gen.2 (crep2) assay on a cobas integra 400 plus analyzer.Sample 1: initial result: 141.1 umol/l.Repeat result: 73.1 umol/l.Sample 2: initial result: 189.7 umol/l.Repeat result: 80 umol/l.
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Additional Manufacturer Narrative
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The service intervals for some actions were set to ¿0¿ count at the instrument.Some actions were either due or were not performed correctly by the operator.The investigation did not identify a product problem.The cause of the event was consistent with improper maintenance performed by the customer.
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Search Alerts/Recalls
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