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(b)(4) date sent: 4/4/2024 d4 batch #: x95c3j additional information was requested and the following was obtained: did the generator display any error messages and if so what were they? reactivation of the two switch ( foot switch ) later its sensor of screen stopped working.Did the device pass the pre-test? no its sensor was not working had the device been working and then stopped? yes it was showing error from many days later its sensor only stopped working.Did the patient experience any adverse consequences due to this issue? unknown investigation summary the product was returned for evaluation.Visual inspection and functional testing were conducted on the returned device.Visual analysis of the returned sample determined that the device was returned with the handle broken and the piece was returned.The device was connected to a test handpiece and tested on a gen11. the device was functional when the max or min hand activation buttons were pressed.The device was analyzed, and it was determined that it was possibly used in more than one procedure, based on generator data.The device is intended and labeled for single patient use.If the device is connected to multiple generators, an alert screen will be displayed indicating ¿adaptive tissue technology features are not available in this device¿. the device was disassembled to verify the internal components and no anomalies were noted. due to the multiple generator usage, which is evidence of possible reuse, we are unable to determine how this condition impacted the performance of the device and, therefore, cannot conclude the root cause.As part of the quality process, all devices are manufactured, inspected, and released to approved specifications. a manufacturing record evaluation was performed for the finished device batch x95c3j, and no non-conformances were identified.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon, or its employees that the report constitutes an admission that the product, ethicon, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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