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Additional information is provided in sections d.9, h.3, h.6 and h.11.42 unopened knives, in boxes, in protector trays, in blisters were received for the report of dull blades, epithelial defects on the cornea.As per sampling plan 13 randomly selected samples were visually inspected and found to be conforming.Functional penetration testing was then performed and found to be conforming.A review of the device history record traceable to the reported lot number, indicates that the reported product was processed and released according to the reported product¿s acceptance criteria.The returned unopened samples were visually and functionally found to be conforming, therefore dull blades as described in the complaint was not confirmed.However since the actual complaint samples were not returned, a root cause cannot be determined for the complaint as described by the customer.The unopened samples were found conforming; however because the actual complaint samples were not returned the exact root cause for this complaint is unknown, specific action with regards to this complaint cannot be taken.A nonconformance investigation is currently in progress to investigate the trend identified for dull cutting instruments.All knives are 100% inspected by trained operators using a minimum of 10x magnification during manufacturing.Complaints are reviewed and monitored at regular intervals for any significant adverse trends.The manufacturer internal reference number is: (b)(4).H.10 reflects all related report numbers associated with this product event that have been submitted at this time.
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