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The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the nozzle gluing missing.Based on the result, we concluded that it was caused due to the physical damage applied on the nozzle gluing.In addition, our technician confirmed that the insertion flexible tube buckled, the remote control buttons cut, the distal body worn out, the operation channel (primary) resistance, the operation channel (primary) kink, and the suction channel kink; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.As a result of confirming the detail as gfe, no response was obtained, so we cannot deny the possibility of the glue falls.Therefore, based on the technical report and/or the risk analysis results, it was evaluated to submit mdr.
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