| Model Number |
10-88-60 |
| Medical Device Problem Code |
Pumping Stopped (1503)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/10/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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A.1.-a.5.There was no patient involvement.H10: livanova deutschland manufactures the s5 mast roller pump.The incident occurred in saitama, japan.A livanova field service representative was dispatched to the facility to investigate the device and it was discovered that the tube insert of the pump had been misaligned when the power was turned on when the error occurred.The same situation was reproduced by the technician and the internal motor controller error message appeared.Most likely the error occurred due to the tube insert being misaligned, which placed a load on the guide roller.No other problems were found with the pump, and it was resolved without replacement.If any additional information pertinent to the reported event is received, it will be provided in a supplemental report.
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Event or Problem Description
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Livanova deutschland received a report that a s5 mast roller pump gave a motor controller failure error message when the power was turned on at setup.There was no patient involvement.
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Event or Problem Description
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See initial report.
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Additional Manufacturer Narrative
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H11: a complaints database review was carried out and pointed out that no concerning trend has been identified, thus excluding any manufacturing issues.Based on the collected information, a hardware malfunction of the pump can be ruled out as a potential root cause for the reported issue, that can be traced back to the tube insert misalignment that was not identified by the user before the powering on of the machine, causing an overload of the pump.
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Search Alerts/Recalls
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