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H4: device manufacturer date: date of manufacture cannot be determined since the lot number was not provided.Market quality performed visual inspection upon the received condition and found both sides of the lock levers were detached/broken off/missing from the (blue) plastic reprocessor connector, the missing/detached/broken lock levers were not received for inspection.Market quality was unable to test the connecting tube with the oer-elite reprocessor machine due to the missing/detached/broken off lock levers.In addition, scratches and dents were found on the (blue) plastic connector, discoloration and scratches were noted on the plastic tube outside, and scratches and dents were noted with the metal connector.The investigation is ongoing, and a definitive root cause of the reported event cannot be determined at this time.If additional information becomes available, this report will be supplemented accordingly.
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This supplemental report is being submitted to provide the results of the legal manufacturer's final investigation.New information added to the following fields: h3 (evaluation summary attached selected), h6 and h10.The device history record was unable to be reviewed for this device since the serial number was not provided.However, olympus only releases products to market that meet all manufacturing specifications and final product release criteria.Based on the results of the investigation, a definitive root cause could not be determined.However, it is likely that external stress was applied to the connecting tube, which led to breakage of the tube.Subsequently, the tube was unable to be connected.The event can be prevented/detected by following the instructions for use which state: 9 preparation and inspection 1 visually inspect the connecting tube to ensure that there are no cracks, breaks, rips, scratches, attached debris, or other irregularities.2 move the lock levers of the reprocessor side connector to make sure that they function properly and are not broken.Olympus will continue to monitor field performance for this device.
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