| Model Number |
DGP-PM2 |
| Medical Device Problem Code |
Use of Device Problem (1670)
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| Health Effect - Clinical Code |
Burn(s) (1757)
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| Date of Event |
01/30/2024
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Type of Reportable Event
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Serious Injury
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Event or Problem Description
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Customer complaint cc 1676 was received by nissha on the (b)(6) 2024 and referred to an adverse event occurring in the united states where a burn was reported to patients left thigh.Further information received on (b)(6) 2024 - initially silvadene creme was applied and given to the patient.He then went to a pcp who placed him on antibiotics, more silvadene creme, and bactroban ointment.The patient has now been referred to a wound care specialist for his burns.Since there was medical intervention, nmt has concisdered this a reportable event.
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Additional Manufacturer Narrative
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On receipt of the complaint all manufacturing batch records have been retrieved from archive and checks carried out as laid out below.There were no issues highlighted in the manufacturing records which could impact product quality.Pictures were provided of the burns and it is evident that hair was present on the application site.The ifu states hair must be removed prior to application and therefore this complaint can be attributed to use error.
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Search Alerts/Recalls
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