| Model Number |
15 |
| Medical Device Problem Codes |
Failure to Power Up (1476); Key or Button Unresponsive/not Working (4063)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
03/20/2024
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
The device was not returned to stryker for evaluation.The cause of the reported issue could not be determined.
|
| |
|
Event or Problem Description
|
|
The customer contacted stryker to report that the on button of their device would work intermittently.This issue may prevent the device from providing therapy if it were needed.There was no patient use associated with the reported event.
|
| |
|
Additional Manufacturer Narrative
|
|
Section h6 device code grid of initial mdr indicates: key or button unresponsive, not working.Section h6 device code grid of initial mdr should indicate: failure to power up.Section b5 executive summary of initial mdr indicates: the customer contacted stryker to report that the on button of their device would work intermittently.This issue may prevent the device from providing therapy if it were needed.There was no patient use associated with the reported event.Section b5 executive summary of initial mdr should indicate: the customer contacted stryker to report that the device does not consistently power up when connected to acpa.This issue may prevent the device from providing therapy if it were needed.There was no patient use associated with the reported event.Stryker provided the customer with a new ac adapter.The customer confirmed to the stryker sales representative that the device would function properly using the new ac adapter.Stryker determined that the likely cause of the reported issue was due to process adhesive on one of the device¿s ac input pcbs.This can trigger the overvoltage protection of the ac power adapter and may result in the device being unable to power on or charge the batteries.
|
| |
|
Event or Problem Description
|
|
The customer contacted stryker to report that the on button of their device would work intermittently.This issue may prevent the device from providing therapy if it were needed.There was no patient use associated with the reported event.
|
| |
|
Search Alerts/Recalls
|