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There was no damage reported to have been noticed during the inspection prior to use and preparation, which suggests a product deficiency, did not contribute to the reported difficulties.Based on the information provided, the risk assessment for the lucia product, and our experience we have determined that the following factors may have caused or contributed to the reported issue is but is not limited to: misplacement of the lens.This which may occur during ovd application, the cannula may catch the edge of the lens or haptic; thus, removing the lens off the "track" which is inside the cartridge.This may also cause the lens to fold improperly.The lens should fold in a "u" shape and if it does not this will cause the lens to not eject correctly and could even cause the lens to get damaged.Inadequate application of ovd: the ifu asks for generous amount of ovd to be applied, which covers the lens and the blue cushion.If ovd is not placed on the blue cushion advancement of the plunger may be inhibited by high frictional force and appear to become stuck.Dwell time after preparation: the ifu indicates that after you cover the whole lens and blue cushion with a generous amount of ophthalmic viscoelastic.Avoid touching the lens and blue cushion.You are to close the lid of the iol chamber to allow the lens to remain in this position until the surgeon is ready to implant it into the eye.Then you are to advance the lens to the intermediate position.Gently press the plunger forward until an audible "click" is heard.The ifu recommends that after the lens is advanced into the conical section, the lens must be injected immediately.Dwell scenarios where the lens sits in this position for a prolong time prior to injection may lead to stuck iol issue.Viscoelastic materials may lose their lubricity if allowed to stand too long.For 621p- dwell time after preparation: the ifu indicates that after you cover the whole lens and blue plunger tip with a generous amount of ophthalmic viscoelastic.Avoid touching the lens and blue plunger tip.You are to close the lid of the iol chamber allow the lens to remain in this position until the surgeon is ready to implant it into the eye.Then you are to advance the lens to the intermediate position.Gently press the plunger forward until an audible "click" is heard.The ifu gives the following statement: "important: the lens should be implanted immediately.Dwell scenarios where the lens sits in this position for a prolong time prior to injection may lead to stuck iol issue.Viscoelastic materials may lose their lubricity if allowed to stand too long." as the product has not arrived yet, it is not possible to conclude more precisely on the root cause of this complaint.The device history records were reviewed and there were no non-conformities or deviations noted during the manufacturing of the lens that would have caused or contributed to the nature of this complaint.Additionally, our lenses are 100% inspected before they leave our manufacturing site.Therefore, we are confident that the lens was processed per standard operating procedures and inspections and have met all criteria for release.
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