| Catalog Number |
8065752555 |
| Medical Device Problem Code |
Fitting Problem (2183)
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| Health Effect - Clinical Code |
Insufficient Information (4580)
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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A customer reported that an ophthalmic laser probe had pulled out trocars.Details of procedure and patient harm was not reported.Additional details has been requested and none received till date.
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Additional Manufacturer Narrative
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Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.The manufacturer internal reference number is: (b)(4).
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Additional Manufacturer Narrative
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Additional information is provided in sections h.6 and h.11.The product under investigation is not a serviceable device.Therefore, a service record review was not performed.There was no product returned for testing on this investigation.Based on the information obtained, the root cause of the reported event is inconclusive.A non-conformance based review of the serial number was performed and did not reveal any potential contributing factors to the reported complaint.A manufacturing device history record (dhr) review was performed prior to product release to ensure that the product was manufactured in compliance with the device master record.Based on the assessment, the product met release criteria.A review for complaints reported against this serial number was performed.No similar complaints were reported for the product serial under investigation.Based on the information obtained, the root cause of the reported event is inconclusive.Manufacturer will continue to monitor data for evidence of adverse trending and take further action, as appropriate.The manufacturer internal reference number is:(b)(4).
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Search Alerts/Recalls
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