| Catalog Number |
121936058 |
| Medical Device Problem Codes |
Tear, Rip or Hole in Device Packaging (2385); Difficult to Open or Remove Packaging Material (2922); Device Contaminated During Manufacture or Shipping (2969)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
04/03/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Product complaint # (b)(4).This report is being submitted pursuant to the provisions of 21 cfr, part 803 (and/or part 4, as applicable).This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by depuy synthes, or its employees that the report constitutes an admission that the product, depuy synthes, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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Event or Problem Description
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It was reported that the pinnacle neutral liner appears to have had the inner packaging corner sealed within the outer packaging.This meant that when the packet was opened the second layer was also partially torn at the same time.The staff were still happy to use the liner as they determined it was still sterile so there was no delay to the surgery.
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Additional Manufacturer Narrative
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Product complaint # (b)(4).Investigation summary: according to the information received, the pinnacle neutral liner appears to have had the inner packaging corner sealed within the outer packaging.This meant that when the packet was opened the second layer was also partially torn at the same time.The staff were still happy to use the liner as they determined it was still sterile so there was no delay to the surgery.The product was not returned to medtech orthopaedics.However, photos were provided for review.The photos were forwarded to medtech orthopaedics cork site for a manufacturing investigation.Review of the photographic evidence that the inner tyvek lid of the pinn mar neut 36idx58od was delaminated.The observed condition of the lid could suggest that the package was difficult to open.However, there is no expected impact on the sterility of unit, or the integrity of sterile barrier based on the provided evidence.Based on the provided information retrieved form the manufacturing investigation, the observed condition for the packaged cannot be trace to a manufacturing issue and no action is required.The allegation regarding the inner tyvek lid being sealed within the outer blister seal cannot be confirmed as the unit was not returned to the manufacturing site.A manufacturing record evaluation was performed for the finished device [121936058 / 4182461] and no non-conformances / manufacturing irregularities were identified during manufacturing.The overall complaint was confirmed as the observed condition of the pinn mar neut 36idx58od would contribute to the reported difficulty to open the package.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.There is no indication that a design or manufacturing issue has caused the complaint condition.As part of medtech orthopaedics quality process, all devices are manufactured, inspected, and released to approved specifications.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device history lot: a manufacturing record evaluation was performed for the finished device [121936058 / 4182461] and no non-conformances / manufacturing irregularities were identified during manufacturing.Device history review: a manufacturing record evaluation was performed for the finished device [121936058 / 4182461] and no non-conformances / manufacturing irregularities were identified during manufacturing.
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Search Alerts/Recalls
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