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The device with the lens was returned loose.The plunger lock and lens stop have been removed.The plunger was oriented correctly.Viscoelastic was observed in the device.The plunger was advanced to mid- nozzle and has underrode the lens.The lens was still within the lens loading area.The leading haptic was broken in the gusset area on the right side of the plunger.The distal haptic portion was located on the left side of the plunger with the distal tip oriented toward the start point of the loading area.The trailing haptic was misfolded, extended underneath the optic due to the plunger underride.Product history records were reviewed and documentation indicated the product met release criteria.A non-qualified viscoelastic was indicated.A plunger underride was observed.The lens was still within the lens loading area.The plunger underride was most likely interpreted as the reported complaint.The root cause may be related to a failure to follow the ifu.A non-qualified viscoelastic was used.The ifu instructs: during device preparation and implantation of the company iol, a company qualified ophthalmic viscoelastic device (ovd) should be used.The use of an unqualified ovd may cause damage to the lens and potential complications during the device preparation and implantation steps.Plunger underride may occur: due to rapid advancement faster than the dfu recommended rate.Due to the use of a non-qualified viscoelastic.Material properties of non-qualified ovds may contribute to underfill, overfill, misfolding of the haptics, or other inconsistent folding outcomes.If the operating room temperature is too high (> 23°c / 73° f) lens folding consistency is negatively affected, the lens is more adherent and this may inhibit lens advancement.Any of the above listed causes alone, or in combination, may create the reported event.The manufacturer internal reference number is: (b)(4).
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