| Catalog Number |
03333701190 |
| Medical Device Problem Code |
Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/27/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The c501 module serial number was (b)(6).
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Event or Problem Description
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The initial reporter complained of discrepant results for 1 patient sample tested for alp2 alp ifcc gen.2 (alp2) on a cobas 6000 c501 module.The initial result from the primary tube was 145 u/l.The repeat with the primary tube was 200 u/l.The secondary tube was run after being centrifuged and the result was 105 u/l.The secondary tube was repeated with a result of 105 u/l.
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Additional Manufacturer Narrative
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The investigation reviewed the qc data and the results were acceptable; a general reagent or hardware issue can be excluded as the root cause.The investigation determined the event was consistent with a preanalytic issue at the customer site (the patient has an elevated white blood cell count).Preanalytics are within the customer's responsibility.The investigation did not identify a product problem.
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Search Alerts/Recalls
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