| Model Number |
320551 |
| Medical Device Problem Code |
Misconnection (1399)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
03/22/2024
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
2 pen needles affected by event.
|
| |
|
Event or Problem Description
|
|
Consumer reported when injecting with the 2nd gen pen needles only, the needle really hurts going into the site and coming out of the site.Does a flow check with each injection.Dc.Consumer reported - 2 pen needles hard to attach onto his pen.Lot#: 1173074, catalog#: 320551 - sample pack, date of event: 03-22-2024, sample status: awaiting sample.
|
| |
|
Additional Manufacturer Narrative
|
|
Investigation summary: no samples (including photos) were returned therefore the complaint could not be confirmed and the root cause is undetermined.This is the 1st complaint for the reported lot number.A review of the manufacturing records was performed and no non-conformances were raised in association with this type of event for this lot.Complaints received for this device and reported condition will continue to be tracked and trended.If samples are received in the future the complaint will be reopened for further investigation.Based on the above, no additional investigation and no corrective/preventative action (capa) or situational analysis (sa) is required at this time.
|
| |
|
Search Alerts/Recalls
|