| Model Number |
N/A |
| Medical Device Problem Code |
Manufacturing, Packaging or Shipping Problem (2975)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
03/27/2024
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Type of Reportable Event
|
Malfunction
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|
Event or Problem Description
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|
It was reported that when the box was opened, the hard plastic packaging was cracked.The surgeon completed the procedure with a different device in case of it being unsterile.There was no known impact or consequences to the patient.It was reported that no further information is available.
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Additional Manufacturer Narrative
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(b)(4).G2: foreign ¿ canada.The customer has indicated that the product will not be returned to zimmer biomet for investigation as it was discarded.The investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.
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Additional Manufacturer Narrative
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(b)(4).This follow-up report is being submitted to relay additional information.-no product was returned or pictures provided; visual evaluation could not be performed.-review of the device history records identified no deviations or anomalies during manufacturing related to the reported event.-medical records were not provided.-a definitive root cause cannot be determined.-this complaint cannot be confirmed.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event or Problem Description
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No further information is available at the time of this report.
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Search Alerts/Recalls
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