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Additional information was obtained via email on (b)(6) 2024, the clinician reported that the event wasn¿t a sinus perforation but a vestibular perforation in the anterior sector.It was also noted that despite the presence of a surgical guide and a cone-beam computed tomography (cbct), bone density and volume do not did not allow him to position a 3.1 x 13 implant but a 3.1 x 11 implant.
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Zimvie complaint number (b)(4).It was reported that perforation of vestibular window at tooth site 12.Another implant was placed to complete the procedure.Patient history and bone density unknown.Additional information was obtained via email on 20-jun-2024, the clinician reported that the event wasn¿t a sinus perforation but a vestibular perforation in the anterior sector.It was also noted that despite the presence of a surgical guide and a cone-beam computed tomography (cbct), bone density and volume do not did not allow me to position a 3.1 x 13 implant but a 3.1 x 11 implant.Zimvie received one (1) tsx31b13, (tsx implant, 3.1mmd, 13mml) for evaluation.Visual evaluation was performed, the implant had signs of use with markings from removal.No damage identified or signs of malfunction that would contribute to the event.Measurements match drawing.Dhr review was completed for the subject lot number 1272339.No deviations or non-conformances, which could have caused or contributed to the reported event, were noted as part of the dhr.Complaint history review was performed for the reported lot number 1272339 for similar events and no other complaint was identified.Review completed utilizing keywords: dental : medical : perforated sinus.Based on the investigation and risk management file review, the most likely root cause determined from the investigation was inadequate treatment planning and patient factors.Therefore, based on the available information, a device malfunction did not occur.No damage to the implant was identified.The reported event was non-verifiable with all the available information provided.No further investigation or immediate capa / hhe/d escalation is required, as the complaint investigation did not confirm the products were nonconforming at the time of distribution, and no new failure mode, harm, or hazardous situation was identified through the investigation performed.At this time, the complaint investigation has been completed and the record will be closed.If additional information is received, the record will be re-opened for further evaluation.H3 other text : investigation completed.
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