|
After receiving this complaint, we searched for other complaints and we didn't find other complaints regarding the lot number 8931551.This product was made by our subcontractor which was informed about this issue.We received a documentary investigation from our subcontractor: the probable root cause of this issue was a problem with balloon¿s raw material.We received one used sample.We observed that balloon was burst without missing part.Morever, the catheter at the funnel level is broken.Checking the quality databases revealed this type of defect is known and closely monitored a similar case study was performed based on same item number ab63xx, defect: burst, over the last four years: 33 similar cases were found.A risk management file evaluation was performed and concluded that the risks identified are still acceptable and considered as safe.
|