| Catalog Number |
9770501 |
| Medical Device Problem Codes |
Poor Quality Image (1408); No Apparent Adverse Event (3189)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
04/04/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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H11: section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.The date of event was not provided by the complainant/reporter, the date reflected in this report is the date bd became aware of the event.The manufacturer has received the sample and is pending evaluation.Results are expected soon.
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Event or Problem Description
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It was reported that the probe on sr8 is causing images to be fuzzy and vertical lines are appearing on images.No other information provided, at this time.
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Additional Manufacturer Narrative
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H11: section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.The device was returned to the service facility for evaluation.During evaluation, the reported issue of probe on sr8 is causing images to be fuzzy and vertical lines are appearing on images was unconfirmed.The scanner was evaluated, and the image is crisp and clear with no vertical lines.The root cause of the reported failure is inconclusive as the reported issue could not be reproduced during evaluation.
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Event or Problem Description
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It was reported that the probe on sr8 is causing images to be fuzzy and vertical lines are appearing on images.No other information provided, at this time.
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Search Alerts/Recalls
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