| Model Number |
BI70002000 |
| Medical Device Problem Code |
Application Program Freezes or Fails to Launch (4031)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
04/24/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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H3, h6: a medtronic representative went to the site to test the equipment.Testing revealed that the manufacturer representative rel oaded the windows 10 and 4.2.1 software on the mvs computer.The imaging system then passed the system checkout and was found to be fully functional.B01, c13, d02 are applicable.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Event or Problem Description
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Medtronic received information regarding an imaging system being used outside of a procedure.It was reported that the mobile view station (mvs) was displaying an error message stating that an error occurred that has compromised the integrity of the system.There was no patient involvement.
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Additional Manufacturer Narrative
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H2) additional information: continuation of d10: section d information references the main component of the system.Other relevant device(s) are: product id: m021083c001, software version: 4.2.1, h2) device evaluation: d9 updated.H3, h6: a software investigation analysis was initiated to determine the probable cause of the issue.Analysis found that the issue was related to the software.B01, c10, d18 are applicable.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Search Alerts/Recalls
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