MAUDE Adverse Event Report: MASIMO - 15750 ALTON PKWY LNCS NEO-3; OXIMETER

Model Number	2320
Medical Device Problem Code	Material Split, Cut or Torn (4008)
Health Effect - Clinical Code	No Clinical Signs, Symptoms or Conditions (4582)
Date of Event	11/04/2023
Type of Reportable Event	Malfunction
Additional Manufacturer Narrative
The five returned sensors failed visual inspection with sliding neck tape at sensor end; causing exposed conductor jackets and shields.Additionally, one sensor was observed with chemical residue at sensor end.The sensors passed continuity and functional testing and were able to obtain spo2 and pulse rate values on the lab monitor.The sensors were functioning electrically as designed.
Event or Problem Description
The customer reported via the medwatch report "pulse oximeter low noise cabled sensor (lncs) found to have exposed wires".There was no patient impact or consequence reported.

• Brand Name: LNCS NEO-3
• Common Device Name: OXIMETER
• Manufacturer (Section D): MASIMO - 15750 ALTON PKWY; 15750 alton pkwy; irvine CA 92618
• Manufacturer (Section G): MASIMO - MEXICALI; industrial vallera de mexicali calzada del oro, no.2001; mexicali, baja california 21600 ; MX 21600
• Manufacturer Contact: sara ghoudjehbaklou ; 15750 alton pkwy; irvine, CA 92618 ; 9499191475
• MDR Report Key: 19226446
• Report Number: 3019388613-2024-00052
• Device Sequence Number: 8294619
• Product Code: DQA
• UDI-Device Identifier: 10843997000892
• UDI-Public: 10843997000892
• Combination Product (Y/N): N
• Initial Reporter State: MN
• Initial Reporter Country: US
• PMA/510(K) Number: K101896
• Number of Events Summarized: 1
• Summary Report (Y/N): N
• Reporter Type: Manufacturer
• Report Source: Other
• Initial Reporter Occupation: Other Health Care Professional
• Remedial Action: Other
• Type of Report: Initial
• Report Date (Section B): 04/09/2024

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Operator of Device: Health Professional
• Device Expiration Date: 03/01/2026
• Device Model Number: 2320
• Device Catalogue Number: 2320
• Device Lot Number: 23CCL
• Was Device Available for Evaluation?: Device Returned to Manufacturer
• Date Returned to Manufacturer: 11/03/2023
• Is the Reporter a Health Professional?: Yes
• Was the Report Sent to FDA?: No
• Type of Report(Section G): Thirty-Day
• Initial Date Received by Manufacturer: 04/09/2024
• Initial Report FDA Received Date: 05/01/2024
• Was Device Evaluated by Manufacturer? (Y/N): Yes
• Date Device Manufactured: 03/06/2023
• Is the Device Labeled for Single Use? (Y/N): Yes
• Is This a Single-Use Device that was Reprocessed and Reused on a Patient? (Y/N): No
• Usage of Device: Unknown
• Patient Sequence Number: 1
• Concomitant Medical Products and Therapy/Usage Dates: SENSOR PART 2320, LOT 22HLW
• Patient Sex: Unknown