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The user facility has informed richard wolf medical instruments corporation (rwmic) of an issue regarding a suction pump, part id: 2208011, serial # (b)(6).According to the initial reporter, during a preventive maintenance check, the suction pump has a low suction.The reported issue has no patient involvement and did not occurred during a procedure.There is no report of injury to any other personnel.However, rwmic opted to submit a report in accordance with the fda guidance document medical device reporting for manufacturers, which requires an mdr as previous mdrs with similar issue were reported as a serious injury.This matter was considered as a reportable malfunction.
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New information: b4, d9, g3, g6, h2, h3, h6 (type of investigation, investigation findings, investigation conclusions), and h10.The suction pump, part id: 2208011, serial # (b)(6), was actually tested at the user facility and the results showed no functional impairments.There was no malfunction found on the reported device.Rwmic, during a video call with the customer on (b)(6) 2024, it was discovered that the meter the customer was using for measuring vacuum level was providing erroneous readings.Once the customer used a second, calibrated meter the unit demonstrated that it was meeting all vacuum specifications per the ifu.
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