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The product investigation was completed.Device evaluation details: the product was returned to biosense webster (bwi) for evaluation.Visual inspection and soundstar magnetic, recognition, and visualization test were performed following bwi procedures.Visual analysis revealed that the shaft was broken in middle of the shaft.Soundstar magnetic, recognition, and visualization test was performed, and no issues were detected during the analysis.Device history record evaluation was performed for finished device number e8509995, and no internal actions related to the reported complaint condition were identified.The issue reported by the customer could not be replicated during the product investigation; other issues or circumstances may have occurred during the usage of the device that compromised its performance.The instructions for use contain the following recommendations the magnetic sensor of the catheter is disconnected.If the problem persists, replace the catheter cable or the catheter.The root cause of the damage on the shaft could be related to the handling and/or shipping after the procedure; however, this cannot be conclusively determined.As part of the quality process, all devices are manufactured, inspected, and released to approved specifications.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's reference number: (b)(4).
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It was reported that a patient underwent an atrial fibrillation - persistent ablation procedure with a soundstar eco 8f ultrasound catheter and post procedure the bwi product analysis lab identified a broken shaft (it was broken in the middle portion).During the procedure, once the soundstar eco 8f ultrasound catheter entered the heart a carto error 6150 (catheter sensor error) occurred.The soundstar catheter was unplugged and replugged in with fix to the error for approximately 30 seconds before the issue recurred.This was tried again with a short fix for another 30 seconds before error 6150 popped up again.A new soundstar eco dongle was tried with no fix to the error, but that didn't work either.A new soundstar catheter was used and the issue resolved.The overall surgical delay was approximately 6 minutes.The case continued on without any further issues.No patient consequences were reported.
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