| Model Number |
N/A |
| Medical Device Problem Code |
Separation Failure (2547)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
04/11/2024
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
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(b)(4).G2: foreign: australia.The customer has indicated that the product will not be returned to zimmer biomet for investigation as its location is unknown.The investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event or Problem Description
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It was reported that the cup was cross threaded onto the inserter handle.The surgeon was unable to remove the cup from the inserter.There was no known impact or consequences to the patient.Attempts have been made and no further information has been provided.
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Additional Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.The following sections were {update/corrected} updated: g3; h2; h3; h6 visual examination of the provided pictures identified the cup and inserter are assembled, its unknown if they are stuck.A review of the device history records identified no deviations or anomalies during manufacturing.Medical records were not provided.A definitive root cause cannot be determined.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event or Problem Description
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No further information at the time of this report.
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Search Alerts/Recalls
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