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The customer's allegation was confirmed.In addition, the device evaluation found the front panel damaged with the flow control pushed in.Based on the results of the investigation, the most probable cause of the complaint is cause traced to component failure, which is expected or random component failure without any design or manufacturing issue.Since the device is more than 15 years old, the device history record was unable to be reviewed.However, olympus only releases products to market that meet all manufacturing specifications and final product release criteria.Olympus will continue to monitor the field performance of this device.Should additional relevant information become available, a supplemental report will be submitted.
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