| Catalog Number |
72290146 |
| Medical Device Problem Codes |
Device Alarm System (1012); No Display/Image (1183); Unexpected Shutdown (4019)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
04/23/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that during an arthroscopy, the werewolf controller was shutting down.The power cord was checked to make sure it was in position.The console restarted, but later in the procedure, the malfunction occurred again.The procedure was completed with a arthrex device.There was a delay greater than 30 minutes and no further complications were reported.
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Additional Manufacturer Narrative
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H10: internal complaint reference (b)(4).
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Additional Manufacturer Narrative
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H3, h6: a device deficiency was not identified, and the root cause of the reported event could not be determined since the device was not returned for evaluation.A review of device records showed there were no indications to suggest that the product did not meet manufacturing specifications upon release for distribution.A complaint history review found similar reported events.A risk management review found that the reported failure and/or harm was documented appropriately, and there were no indications to suggest the anticipated risk is not adequate.Please refer to the instructions for use for precautions and warnings related to the use of the device.No containment or corrective actions are recommended at this time.If the product associated with this event is returned at a future date, this investigation will be reopened for evaluation.
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Additional Manufacturer Narrative
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Internal complaint reference: (b)(4).H10 h3, h6: the reported device was received for evaluation.Visual inspection observed no issues.Functional evaluation revealed on power up and after reaching the initial splash screen, the screen goes blank and an alarm tone is heard.A review of device records showed there were no indications to suggest that the product did not meet manufacturing specifications upon release for distribution.A complaint history review found similar reported events.A risk management review found that the reported failure and/or harm was documented appropriately, and there were no indications to suggest the anticipated risk is not adequate.The root cause has been associated with an electrical component failure.Factors that could have contributed to the complaint event include failure of an internal component such as the motherboard or a software issue.Based on this investigation, the need for corrective action is not indicated.
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Search Alerts/Recalls
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