| Model Number |
9735894 |
| Medical Device Problem Codes |
Display or Visual Feedback Problem (1184); Application Program Problem (2880)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/06/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Continuation of d10: section d information references the main component of the system.Other relevant device(s) are: product id: 9736031, serial/lot #: -, ubd: , udi#: h3: a medtronic representative went to the site to test the equipment.Testing revealed that the issue was confirmed.The next action was to replace the monitor.H6: fdm b01, fdr c13, fdc d02 are applicable to the system checkout.Multiple fdd/annex a codes were reported.A0902 was coded for display issue.A1102 was coded for the inability to login.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Event or Problem Description
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Medtronic received information regarding a navigation system being used outside of a procedure.It was reported that the monitor pixels were not functional in the area where the login box should appear.It was not possible to login due to this issue. there was no patient involvement.
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Additional Manufacturer Narrative
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The system was serviced in the field and the monitor was replaced.Codes b01, c07, and d02 apply.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Additional Manufacturer Narrative
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H3, h6: product 9736031, lot number: 19050891 was received by the manufacturer for analysis.The splash screen was always displayed on the screen in front of other images.The menu buttons were also inoperative.An electrical failure was confirmed.C02 is applicable.Previously reported codes b01 and d02 are also applicable.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Search Alerts/Recalls
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