| Catalog Number |
PRO7000SE |
| Medical Device Problem Code |
Overheating of Device (1437)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/16/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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A sales representative reported on behalf of a customer that the pro7000se, hall micropower+ high speed drill device was being used during a unilateral biportal endoscopic spinal surgery procedure on (b)(6) 2024, and the ¿pro7000se was hot, reported error.¿.Follow-up assessment found there was no injury to the patient or user.The procedure was completed with no reported delay.There was no report of medical/surgical intervention, or extended hospitalization for the patient.This report is being raised on the basis of malfunction with potential for injury upon reoccurrence.
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Additional Manufacturer Narrative
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The reported device is being returned to conmed for evaluation.A supplemental and final report will be filed following the completion of the device evaluation and complaint investigation.We will continue to monitor for trends through the complaint system to assure patient safety.H3 other text : device not yet received.
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Event or Problem Description
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A sales representative reported on behalf of a customer that the pro7000se, hall micropower+ high speed drill device was being used during a unilateral biportal endoscopic spinal surgery procedure on (b)(6) 2024, and the ¿pro7000se was hot, reported error.¿ follow-up assessment found there was no injury to the patient or user.The procedure was completed with no reported delay.There was no report of medical/surgical intervention, or extended hospitalization for the patient.This report is being raised on the basis of malfunction with potential for injury upon reoccurrence.
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Additional Manufacturer Narrative
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Correction: brand name has been corrected in section d.1.Additional manufacturer narrative: evaluation of the device could not duplicate the reported event.However, additional problems were discovered during the evaluation: the bearings failed in the rotor and collet, and the grounding bond of the cast stator also failed.A device history record (dhr) review found no abnormalities related to the reported event.The service history was reviewed, and no prior data was found.A two-year review of complaint history revealed there has been a total of 92 reports, regarding (b)(4) devices, for this device family and failure mode.During this same time frame 3,143 devices have been manufactured and shipped worldwide.Should all the complaint devices have been found confirmed for this reported failure, the rate of failure would be 0.03.Per the instructions for use, the user is advised: continually check handpiece for overheating.If overheating is sensed, immediately discontinue use and return equipment for service.Overheating of the blade or bur may cause damage to the blade or bur and may cause burns or thermal necrosis.Failure to follow the specified service interval could result in reduced instrument performance or overheating of the handpiece.Overheating can lead to possible burn injury to the patient or medical personnel.Rotation of handpiece usage per day will assist with proper performance.Bur guards should always be checked before use.To reduce the risk of injury, prior to surgery, spin the bur guard on a bur.If the bur guard spins freely, the bearing is still good.Otherwise, the bur guard must be sent for repair immediately.Do not use.Overheating can occur if bur guard bearings are worn or not kept clean.We will continue to monitor for trends through the complaint system to assure patient safety.
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Search Alerts/Recalls
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