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Additional information: section d-9: device available for evaluation: yes.Section d-9: device date returned to manufacturer: may 22, 2024.Section h-3: device evaluated by manufacturer: yes.Device evaluation: visual inspection of the complaint lens reveal that it was received incompletely cut in half.Damage was observed on the optic body and edges of the lens manufacturing record review: the manufacturing records for the product were reviewed.The product was manufactured and released according to specification.A search of complaints related to this production order was performed.Conclusion: the complaint issue reported could not be confirmed and no product deficiency or product malfunction could be identified.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Section a2, a3,a4 and a5, a6: unknown/ asked but not available.Section h3: other 81: the device was not returned for evaluation.Therefore, a failure analysis of the complaint device cannot be completed.A review of the device history record, complaint trending, and risk documentation for this device will be performed.Upon completion of the review, if there is any further relevant information a supplemental medwatch will be filed.Attempts have been made to obtain missing information; however, to date, no response has been received.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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