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The complaint was able to be confirmed from pictures from the customer.According to the end user, they were 5 seconds into the activation of the device when the tip broke.Root cause is determined to be user error in using the device for a different intended use, and an extended activation time.According to the attached ifu, - applying excessive force on the cautery during use may cause tip to bend or break.- the recommended duty cycle is 2 seconds on and 6 seconds off for a continuous time of no longer than 15 minutes - intended use - bovie® cautery devices are used for stopping small bleeders in hemostasis and other similar uses.If additional information is obtained that is pertinent to the investigation or provides additional details a follow-up report will be provided.Until such time, this can be seen as the final report.
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