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The device was returned to stryker sustainability solutions for evaluation.Upon inspection of the received complaint device, there was evidence of bio-burden present on the device.The jaw functionality was tested and confirmed to be acceptable as the jaw lever was able to actuate the jaws multiple times.Jaw lever was returned to the start position and the jaws open when released.Audible click was heard when the jaw lever engaged the click tab and a second click was heard when engaging the purple activation button.While the jaws were in the locked position, they were inspected and found to be properly aligned.The blade trigger was tested and verified to maintain proper movement.The plug was inspected for damage, corrosion and deformation and none were found.The plug barcode code and plug prongs were inspected and no issues found.Manual continuity tests were performed and found an open connection on continuity on the plug prong #3 to top jaw without spacer pads.The device was then connected to the force triad generator and was recognized; the default number of power bars were displayed.The instrument was energized while grasping a test medium, however the generator stopped working and displayed a check instrument error.Device would not activate.The device was then disassembled.Inspection of the solder sleeves revealed bare wire.Manual continuity test revealed an open on one of the solder sleeves.Both wire insulations in the bad solder sleeve were not aligned.The wires were not secured together properly.Bare wire was wrapped around the insulation of the second wire.Spacer pads were inspected and found damage on 2 of the 9 spacer pads.Spacer pad 9 was completely flat which also caused a short when the jaws were closed.The results of the visual and functional inspections determined that the reported event was confirmed.A review of the dhr for the reported lot/serial number supports that the device met all inspection and test criteria prior to release from stryker.The most likely root cause of the reported event is improper solder sleeve installation that connects the cord assembly to the shaft assembly during manufacturing, resulting in damaged/incomplete electrical connections within the solder sleeve during clinical use.The instructions for use (ifu) state: use caution during surgical cases in which patients exhibit certain types of vascular pathology (atherosclerosis, aneurysmal vessels, etc.).For best results, apply the seal to unaffected vasculature.If the generator provides multiple power settings, use the lowest power needed to achieve the intended effect.Do not use this instrument on vessels in excess of 7 mm in diameter.If the instrument shaft is visibly bent, discard and replace the instrument.Do not place the vessel and/or tissue in the jaw hinge.Place the vessel and/or tissue in the center of the jaws.Eliminate tension on the tissue while sealing and cutting to ensure proper function.Use caution when grasping, manipulating, sealing, and dividing large tissue bundles.Do not bend instrument shaft.Do not attempt to seal over clips or staples as incomplete seals/damage to the cutting blade will occur.Contact between an active electrode and any metal objects may result in alternate site burns or incomplete seals.Do not overfill the jaws of the instrument with tissue, as this may reduce device performance.Keep the instrument jaws clean.Build-up of eschar may reduce the seal and/or cutting effectiveness.Wipe jaw surfaces and edges with a wet gauze pad as needed.The lever must be continually held with the activation button fully depressed until the seal cycle is complete.The lever does not latch into the activation position.A continuous tone sounds to indicate the activation of rf energy.When the activation cycle is complete, a two-pulsed seal-cycle-complete tone sounds and rf output ceases.The surgeon may inspect the seal before cutting the vessel or tissue.After inspecting the seal.The surgeon should create a second seal adjacent to the first seal before cutting, as described below.A tone with multiple pulses indicates that the seal cycle was not completed.Refer to the troubleshooting section for possible causes and corrective actions.Do not cut tissue until you have verified that there is an adequate seal.To seal adjacent tissue, overlap the edge of the existing seal.The second seal should be distal to the first seal to increase seal margin.Activating energy delivery with a footswitch when the activation button is not fully depressed may result in improper sealing and increase thermal spread to tissue outside the surgical site.Proper pressure is being applied to the tissue when the lever keeps the activation button fully depressed.Energy-based devices, such as esu pencils or ultrasonic scalpels that are associated with thermal spread should not be used to transect seals.Failure to maintain steady pressure on the lever while cutting can result in inadvertent reactivation of energy.Remove any embedded tissue from blade track and jaw hinge area.The reported event will continue to be monitored through post-market surveillance.
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