| Model Number |
N/A |
| Medical Device Problem Code |
Delivered as Unsterile Product (1421)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/02/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that during a hip procedure, when the stem was opened, the inner packaging was found compromised.The inner packaging was found slightly ripped near the distal tip of the stem and the trunion of the stem.The outer packaging was slightly misshapen, but not enough to indicate damage to inner packaging.Another stem was used.There was no known impact or consequences to the patient.Attempts have been made and no further information has been provided.
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Additional Manufacturer Narrative
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(b)(4).The customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.
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Additional Manufacturer Narrative
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(b)(4).This follow-up report is being submitted to relay additional information.Visual evaluation of the provided photos identified damage to the sterile packaging (pouch).Sterility has been compromised.Review of the device history records identified no deviations or anomalies during manufacturing related to the reported event.Medical records were not provided.The condition of the device when it left zimmer biomet is considered conforming to specification.The root cause of the reported event can be attributed to transit damage and a packaging design issue.The reported event has been confirmed by evaluation of the provided photos.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event or Problem Description
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No further information is available at the time of this report.
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Search Alerts/Recalls
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