| Model Number |
20E |
| Medical Device Problem Code |
Failure to Power Up (1476)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/01/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Stryker continues to investigate the reported failure and will submit a supplemental report on this event to the fda as provided by 21 cfr 803.56.
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Event or Problem Description
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The customer contacted stryker to report that their device will not power on.There was no report of patient use associated with the reported event.
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Additional Manufacturer Narrative
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Stryker evaluated the customer's device and verified the reported issue.Stryker replaced the eos and power pcb assembly from the power module to resolve the reported issue.After observing proper device operation through functional and performance testing, the device was returned to the customer for use.Stryker determined that the cause of the reported issue was due to a shorted and burned capacitor on the eos.
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Event or Problem Description
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The customer contacted stryker to report that their device will not power on.There was no report of patient use associated with the reported event.
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Search Alerts/Recalls
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