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On may the 8th, 2024, el.En.Electronic engineering spa received a communication from the us importer (b)(6) of an of an event in which the device elite iq double pulsed just before showing a low-power alarm.In the above-mentioned communication is reported the following: the customer complaint of two faults occurring relative to low-energy alarm and starting to double-pulse.Anyway, the customer reported to have been able to bypass this issue simply by re-starting the device.In the communication it is reported that no patient nor operator has been involved in the event.The present event has been evaluated as a reportable due to the fact that the event represent an accidental radiation occurrence (aro).Moreover, the us importer, (b)(6), proceeded to submit their own mdr report code mdr 1222993-2024-00019 in date april the 26th, 2024.We the manufacturer of the device proceeded to submit our own mdr report, in accordance with 21 cfr part 803.50(2) in order to supply any missing information.
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