| Catalog Number |
305829 |
| Medical Device Problem Code |
Detachment of Device or Device Component (2907)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/06/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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B.3.The date received by manufacturer has been used for this field.D.4.Other lot number includes 2271572 and other expiration date includes 2027-09-30.H.4.Other lot number device manufacture date is 2022-09-28.
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Event or Problem Description
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Materials#: 305829 batch#: unknown, 3330684 and 2271572.It was reported that the bd eclipsetm needle 25g x 5/8"tw safety shield broke off (eclipse).The following information was provided by the initial reporter: "eclipse needles safety activation is breaking.".Verbatim: rcc received a complaint via phone.Pir attached.Productcomplaint-mds.Facility: xxxx xxxxx xxxxx xxxxx address: xxxxxx xxxx xxxxx xxxx xx xxxx contact: xxxxx xxxx-manger dept: ambulatory phone: xxx-xxx-xxxxx cell email: xxxxx.Xxxxxx@xxxxxx.Xxxx.Contact: xxxxxx xxxxx-director of ambulatory quality managment phone: xxxx-xxxx-xxxxx emal: xxxx.Xxxx@xxxxxxxx.Xxx.Issue: eclipse needles safety activation is breaking.Ref: 305829.Lot: unknown, 3330684 and 2271572.Doe: multiple doe will send them when the acknowledgement is sent out pt harm: no.Additional information provided: dates of occurrences: 04/11/2024, 04/16/2024, 04/18/2024, 05/02/2024 (four different users reporting this issue).I do not have notes of what lot numbers impacted which dates.If we have additional occurrences, i will make sure to have the staff notate this.We had several occurrences before this was noted to be a significant risk event.
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Additional Manufacturer Narrative
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Investigation summary: three photos were received and investigated by our quality team.The photos presented a detached safety shield like customer complained- which verified the issue.The root cause of this failure is not known due to the device history record review having no quality issues and the physical sample not being received for further investigation.There are also no errors detected in photos with exception of safety shield being off.
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Event or Problem Description
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Samples received.
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Search Alerts/Recalls
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